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1. ¿Puedo simplemente llegar a recoger mis cosas? No puedo encontrar una hora conveniente para una cita.
2. ¿Puedo entrar a la Biblioteca?
3. ¿Cómo puedo obtener ayuda con una pregunta?
4. ¿Puedo pagar un recargo?
5. ¿Puedo devolver los artículos?
6. ¿Qué pasa si necesito cancelar o reprogramar mi cita?
7. ¿Qué pasa si pierdo mi cita?
8. ¿Necesito usar mascarilla cuando recojo mis materiales apartados?
9. ¿Qué pasa si cuando llego y no hay estacionamiento sobre Hall?
10. ¿Puedo hacer nuevos reservas a través del catálogo?
11. ¿Cómo se si mis artículos en reserva están listos para recoger?
12. ¿Qué pasa si ya no quiero algo que puse en espera?
13. ¿Qué son los paquetes de libros?
14. ¿Qué pasa si busco libros sobre un tema específico, pero no tengo en mente títulos específicos?
15. ¿Puedo recoger mis préstamos interbibliotecarios en BCL para llevar?

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1. Can I just drop in to pick up my holds? I can’t find a convenient appointment time.
2. Can I come into the library?
3. Can I get help with a question?
4. Do I need to wear a mask when picking up my holds?
5. Can I return items?
6. Can I pick up my Interlibrary Loans at BCL to Go?
7. Can I pay a fine?
8. What if I need to cancel or reschedule my appointment?
9. What if I missed my appointment?
10. What if I drive up and there’s no parking on Hall?
11. Can I place new holds through the catalog?
12. How do I know if I have holds ready for pick up?
13. What if I no longer want something I placed on hold?
14. What are Book Bundles?
15. What if I’m looking for books on a specific subject, but don’t have specific titles in mind?

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1. What do I need to do to borrow materials from the library?
2. How do I renew a book?
3. How do I find a book?
4. How do I borrow a Cultural Pass?

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1. When is my child allowed to get a library card?
2. Where are the books for parents, teachers and homeschooling families in the library?
3. What theme bags are available in the library?
4. What book club kits are available in the library for kids?
5. My child is just starting to read. What books should I get and where are they?
6. Does the library have books for the TAG Reading System?

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1. What kind of materials does the Beaverton City Library accept as donations?

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1. How can I request an item through the Interlibrary Loan service?
2. What is Interlibrary Loan?
3. How soon will my Interlibrary Loan item arrive?
4. How can I check on the status of my Interlibrary Loan request?
5. Will I have to pay for Interlibrary Loan services?
6. What can I borrow through Interlibrary Loan?
7. How long can I check out an Interlibrary Loan item?

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1. Where is the Murray Scholls Branch?
2. What is near the Murray Scholls Branch library?
3. What programs do you offer at the branch?

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1. Who can use the Teen Room?
2. What collections are in the teen room?
3. How can my group or class visit the library?

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1. Where are your libraries located?
2. How do I volunteer at the library?
3. How do I book a meeting room at the library?
4. How do I register for an event or program?
5. How much does it cost to attend a library event or program?
6. Does your library have parking?
7. Do you have any job openings?

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1. What time commitment is expected of me as a volunteer?
2. What if I only want to volunteer for a couple of weeks?
3. Do I have to have a set schedule?
4. How old do I need to be before I can volunteer?
5. Does the Library accept Court Ordered Community Service Volunteers?
6. I need to complete Service Learning and/or Community Service for my school. Can I volunteer at the library to complete those hours?
7. Can my group do a project with the library?
8. How do I get training?
9. Once I become a volunteer, may I use the Library as a reference?
10. I’m interested in volunteer evenings or weekends. Is that needed?
11. I need to complete a practicum for my community college, college or graduate program. Does the library offer these opportunities?
12. How do I get started?
13. Other questions?