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1. ¿Cómo puedo obtener o renovar una tarjeta de biblioteca?

Para obtener una nueva tarjeta:

Solicite una tarjeta de acceso electrónico en línea para comenzar a utilizar los recursos digitales desde casa sin visitar la biblioteca.

Para cambiar la tarjeta de acceso electrónico a una tarjeta general, puede hacerlo en la biblioteca durante BCL Visitas breves, o llamando a 503-644-2197 y oprima 3 durante las horas de Pregúntale a la Biblioteca.

Para renovar su tarjeta de biblioteca:

Llame 503-644-2197 y oprima 3 durante las horas de Pregúntale a la Biblioteca.

2. ¿Qué servicios están disponibles?

En la biblioteca:

• BCL Visitas breves
• BCL para llevar
• Actividades para levar
• Paquetes de libros
• Sala de Computación e impresión inalámbrica

Desde casa:

• Pregúntale a la Biblioteca 
• BCL en Casa
• Eventos Virtuales

3. ¿Puedo devolver los artículos, incluso artículos de la Biblioteca de Cosas?

Sí, las entregas de libros en BCL Main y Murray Scholls están disponibles 24/7. Los artículos de la Biblioteca de Cosas pueden ser devueltos en BCL Main los 7 días de la semana, de 10am a 5pm, o dentro durante las horas de BCL Visitas breves.  Traiga los artículos de la Biblioteca de Cosas sacados de la Biblioteca de la Ciudad de Beaverton a la puerta del muelle de carga en la Avenida Tucker, al lado de la entrega de libros, use una máscara y toque el timbre. El personal responderá para recoger sus devoluciones. Los artículos de la Biblioteca de Cosas en Murray Scholls se pueden devolver durante las horas de Visitas breves. Todos los artículos serán puestos en cuarentena por lo menos 24 horas antes de ser registrados y eliminados de su cuenta. El período de cuarentena se basa en las recomendaciones de la División de Salud Pública del Condado de Washington y los Centros para el Control y la Prevención de Enfermedades (CDC).

4. ¿Puedo recoger mis préstamos interbibliotecarios en BCL para llevar?

Sí, los artículos del Préstamo Interbibliotecario (ILL) pueden ser recogidos junto con otros artículos reservados en BCL Para Llevar o en BCL Visitas Breves. Llama a nuestra oficina de ILL si tiene preguntas sobre el estado de sus solicitudes de ILL: 503-350-3608 o bclill@beavertonoregon.gov.

5. ¿Cómo puedo obtener ayuda con una pregunta?

Para recomendaciones de libros o ayuda con libros electrónicos, bases de datos en línea u otros servicios, llámenos - 503-644-2197 y oprima 3.

6. Devolví artículos y todavía se muestran como retirados en mi cuenta, ¿qué debo hacer?

Todos los artículos serán puestos en cuarentena por lo menos 24 horas antes de ser registrados y eliminados de su cuenta. Si el artículo sigue en su cuenta después de 72 horas, por favor llame 503-644-2197 y oprima 3 durante las horas de Pregúntale a la Biblioteca.

7. ¿Está cobrando recargos?

¡El 26 de enero de 2021, los Servicios de Bibliotecas de la Cooperativa del Condado de Washington (WCCLS, por sus siglas en inglés) eliminaron las multas atrasadas! https://www.wccls.org/es/multas-por-retraso

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1. ¿Necesito llevar mi tarjeta de biblioteca conmigo?

Si. Traiga su tarjeta o identificación con foto para sacar artículos en BCL para llevar.

2. ¿Necesito usar mascarilla cuando recojo mis materiales apartados?

Sí. El personal también las usará para su protección.

3. ¿Qué pasa si pierdo mi cita?

Guardaremos sus artículos durante 7 días después de su cita perdida. Si todavía quiere recogerlos, por favor programe una nueva cita dentro de ese plazo, o venga durante las horas de BCL para llevar sin cita previa.  

4. ¿Qué pasa si ya no quiero algo que puse en espera?

Si ya no quiere los artículos que tiene en espera, favor de cancelar sus reservaciones en línea. Si su artículo ya está en estado de espera (HELD) en su cuenta, por favor, llame al (503) 644-2197 y pida a un empleado que cancele su reservación.

5. ¿Qué pasa si necesito cancelar o reprogramar mi cita?

Si recibió un correo electrónico de confirmación de cita, cancele haciendo clic en el enlace de cancelación en el correo electrónico de confirmación que recibió. Luego puede elegir otra cita en línea, o pasa a recoger sus materiales durante las horas de servicio sin cita.  Si necesita ayuda, llame al 503-644-2197 y oprima 3 para la línea en español. 

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1. Do I need to bring my Library Card with me?

Yes. Please bring your Library Card or photo ID to check out materials at BCL To Go. 

2. What if I need to cancel or reschedule my appointment?

If you received an appointment confirmation email, please cancel by clicking the cancel link in the confirmation email you received. You can then schedule another appointment online, or drop in during open hours. If you need assistance, please call 503-644-2197.

3. What if I no longer want something I placed on hold?

If you no longer want requested held items, please cancel your holds online. If your item is in already in held status on your account please call (503) 644-2197 and ask a staff person to cancel your hold.

4. What if I missed my appointment?

We will hold on to your items for 7 days after a missed appointment. If you would still like to pick them up, please schedule a new appointment within that window of time, or stop by during our Drop-In hours to pick up your materials without an appointment.

5. Do I need to wear a mask when picking up holds?

Yes. Staff will also be wearing masks for your protection.

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1. What do I need to do to borrow materials from the library?

To borrow library materials, you need a library card. Library cards are free if you live in qualifying areas. To obtain a library card, bring a piece of photo ID and something with your name and address on it to the library and fill out an application. More info...

2. How do I renew a book?

To renew a book use online catalog. Enter your library card number and password then click Log In. Next, click Checked Out. Select the items you want to renew by clicking the check box and click the Renew selected button at the bottom. To renew you can also call the Telephone Renewal Line at 503-846-3245 or come in to the service desk at the library.

Catalog - Patron Account

3. How do I find a book?

To find a book you need to use the Washington County Cooperative Library Services' Catalog.

Use the catalog now.

4. How do I borrow a Cultural Pass?

You need to reserve a Cultural Pass to use it. For more information on types of passes and how the program works visit the Cultural Pass page. Cultural Pass Page

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1. When is my child allowed to get a library card?

Whenever you, the parent or guardian, think they are ready. Some families choose to get library cards for their infants, and some families wait until their child is older. It all depends what you decide is best for you and your child. More information on getting a library card.

2. Where are the books for parents, teachers and homeschooling families in the library?

There is a Parent/Teacher collection in the Children’s Area of the library on the shelves before the rest of the Juvenile Non-Fiction Collections. This collection has books and materials for parents, teachers, and homeschooling families.

3. What theme bags are available in the library?

We have theme bags to check out for potty training both boys and girls, baby sign and new siblings. These themebags have many picture books to read with your child, a book for parents on the subject, and a DVD for kids and parents to watch together and talk about.

Themebags are available for check-out at the circulation desk of the library. You can see our current availability and place holds for
BCL Themebags.

4. What book club kits are available in the library for kids?

Book club kits contain 8 copies of a title as well as a resource guide for adults facilitators. These kits are perfect for kid’s book clubs, scout troops, or reading circles. Most books are for Grades 3-5 but there are easier books like Ivy and Bean and early reader sets.

A list of Book Club Kits available for kids.

5. My child is just starting to read. What books should I get and where are they?

There are books made just for kids who are starting to learn how to read on their own, we call them Early Readers (ER). At the Beaverton City Library, we keep Early Readers in Children's area of the library on the left side-- opposite the picture books. You might notice that some of these ER books have levels on them, like Level 1, or Step 1. These levels are assigned by the publisher and are not standardized across all ER books. At the Beaverton City Library we place blue "Easy Book" stickers on the books that are especially good for the earliest early readers. Another great place to look for books for your new reader is in the Juvenile Graphic Novel collection in between the Juvenile paper back series books and the rest of Juvenile Fiction. Graphic Novels have been shown to help kids think about reading in new ways, and get lots of information from a page. Be sure to remember to keep reading aloud to your child even when he or she can read on their own. Continuing to read aloud together throughout childhood builds vocabulary, learning, establishes a love of reading, and helps to build that special bond of shared experiences that carry throughout your child’s life.

6. Does the library have books for the TAG Reading System?

Yes, the library has books for the TAG and TAG Jr Reading Systems by LeapFrog. List of TAG books.

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1. How do I reserve a computer?

You need to come to the library and use the reservation station. Our Computers & Internet page has more details.

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1. How to do I get or renew my Library Card?

To get a new Library Card:

• Apply online for an e-access card to begin using digital resources from home without visiting the library. 
• If you would like to upgrade your e-access to a general card, you can do so in the library at BCL Grab & Go or by calling 503-644-2197 during Ask the Library phone hours.

To renew your Library Card:

• Call 503-644-2197 during Ask the Library phone hours. 

2. What services are available?

On-site:

• BCL Grab & Go
• BCL To Go
• Activities To Go
• Book Bundles
• Computer Lab & Wireless Printing

From home:

• Ask the Library phone hours
• BCL At Home
• Virtual Events

3. Can I return books? Library of Things items?

Yes, book drops at BCL Main and Murray Scholls are available 24/7. Library of Things (LOT) items can be returned to BCL Main loading dock 7 days a week, 10am-5pm, or inside during BCL Grab & Go hours. Bring LOT items checked out from Beaverton City Library to the loading dock door on Tucker Ave., next to the drive-up book return, wear a mask and ring the doorbell. Staff will answer to collect your returns. At the Murray Scholls branch, branch LOT items may be returned during BCL to Go hours. All materials will be quarantined for at least 24 hours before being checked in and removed from your account. The quarantine period is based on recommendations from Washington County’s Public Health Division and the Centers for Disease Control and Prevention (CDC).

4. Can I pick up Inter Library Loan items?

Yes, Interlibrary Loan (ILL) items can be picked up along with other holds at BCL To Go or BCL Grab & Go. Contact our ILL office if you have questions about the status of your ILL requests: 503-350-3608 or bclill@beavertonoregon.gov 

5. Can you help me with a question?

Yes, please call us, we are happy to help find the right book for you, help you navigate using eBooks, or connect you with information and resources.

6. I returned items and they are still showing as checked out on my account, what should I do?

All materials are quarantined for at least 24 hours before being checked in and removed from your account. If the item is still on your account after 72 hours, please call 503-644-2197 during Ask the Library phone hours.

7. Are you charging overdue fees?

On January 26, 2021, Washington County Cooperative Library Services eliminated overdue fines!  https://www.wccls.org/finefree

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1. What kind of materials does the Beaverton City Library accept as donations?

We would be happy to accept your books, CDs, DVDs or Blu-rays in good condition as donations. Please refer to our Gift Policy for questions regarding addition of materials to the collection or other means of disposition. Gift Policy

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1. What do I need to bring?

A face covering and your library card and PIN or photo ID to check out materials, maybe also a tote bag for all of the great materials you’ll check out.

2. Can I pick up my holds?

Yes, but it’s a little different. You’ll ask at the Holds Desk for your items and staff will retrieve them for you. Then you’ll check them out using the self-check machines.

3. I'm picking up holds for a friend/family member, is that OK?

Yes, as long as you bring one of the following: Their library card # and PIN, their physical library card, or their photo ID.

4. Can I browse?

Yes! We are asking folks to limit their visit time to 30 minutes or less, but you can certainly browse and check out items in that time.

5. Can I use the library WiFi?

While you are browsing, feel free to be connected to library Wifi. However, you are not able to sit and use the Wifi to do work/watch videos, etc. To do that, please refer to the Computer Lab.

6. What precautions are being taken to mitigate risk while visiting the library?

• Please maintain 6 feet of distance between yourself and those outside your household while visiting the library. We have installed distancing stickers to remind folks of 6 feet distancing.
• Wear a face covering, staff will also be wearing face coverings. We have free face coverings for kids and adults who want one.
• We are limiting capacity in the building at a time, and limiting visits to 30 minutes or less.
• Items that are returned are quarantined for 24 hours before being checked in and re-shelved.

7. Can I bring my kids along to browse?

Yes, kids are welcome, as always, they do need to stay with their grownups while at the library. Kids over 5 need to wear face coverings. We ask that you maintain 6 feet of distance from those outside your household and limit visits to 30 minutes or less.

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1. How can I request an item through the Interlibrary Loan service?

You can submit a request online or print out one of the forms below and submit it in person at the Beaverton City Library Adult Reference Desk or the Murray Scholls Branch Service Desk:

• Interlibrary Loan Request Form
• Genealogy Materials Request
• Periodical Articles Request

2. What is Interlibrary Loan?

Interlibrary Loan is a service that allows Beaverton City Library patrons to obtain materials that are not available through Washington County libraries. We borrow from libraries all over the United States. We reciprocate by lending our materials to libraries outside of the Washington County Library System.

3. How soon will my Interlibrary Loan item arrive?

It is a good idea to allow 2 to 6 weeks for your Interlibrary Loan (ILL) to arrive. If material is sent from a nearby lender it comes much faster. There is not a definite answer to this question. If you need material for a research project, please order your material as far in advance as possible.

4. How can I check on the status of my Interlibrary Loan request?

There are several ways you may check the status of your request:

• Online for an active or received status.
• Call the Interlibrary Loan Desk at 503-350-3608
• Call the Adult Services Desk at 503-526-2577

5. Will I have to pay for Interlibrary Loan services?

Most of the lenders we borrow from are free lenders. A few lenders charge to loan or copy materials. We always check with free lenders first. There may be a charge for items that are more specific or harder to locate, especially if there are fewer than 10 lenders. You increase your chances of getting the item if you indicate that you are willing to pay.

6. What can I borrow through Interlibrary Loan?

It is possible to borrow many kinds of materials. Books, videos, DVDs, CDs, microfilm, musical scores, newspaper and journal articles are examples of the kinds of materials we can borrow for you. We typically will not receive items if there are fewer than 10 lenders. We are currently unable to borrow video games or current year items but we encourage you to make a purchase suggestion and we can consider the item for our collection. Please check the number of owning U.S. libraries. Please note: your library card must be in good standing in order for this request to be processed.

7. How long can I check out an Interlibrary Loan item?

Loan period is determined by lending library, and materials can often be renewed. A lending library can ask for the immediate return of its material at any time or restrict use of the materials to inside the library.

Not finding what you need? Contact Us!

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1. Where is the Murray Scholls Branch?

The Murray Scholls Branch of the Beaverton City Library is located at 11200 SW Murray Scholls Place. We are in the same building at the Kaiser Permanente Office. Directions to Murray Scholls.

2. What is near the Murray Scholls Branch library?

The Murray Scholls Branch is located in the Murray Scholls Town Center. We are near a pharmacy and many different food options.

3. What programs do you offer at the branch?

We offer weekly storytimes, with occasional breaks, and programs for kids and teens. There is also a monthly book club for adults. Check the calendar for more details.

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1. Who can use the Teen Room?

The Teen Room is reserved for young adults in Grades 6-12. Adults may accompany their teens in the room or browse the collections. Room Use Policy.

2. What collections are in the teen room?

The teen room has fiction, graphic novels, Books on CD, new fiction and non fiction, Oregon Battle of the Books, and console games. The young adult non-fiction is interfiled with the adult non-fiction, labeled with a yellow 'YA' sticker.

3. How can my group or class visit the library?

We are currently not organizing visits for classes or groups due to COVID-19. 

Information on class visits to the library.

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1. Where are your libraries located?

We have two libraries, Beaverton City Library Main and Beaverton City Library Murray Scholls Branch. The Beaverton City Library Main is located at the corner of 5th St and Hall Blvd in downtown Beaverton. The Murray Scholls Branch is in the Murray Scholls Town Center. Hours & Locations

2. How do I volunteer at the library?

We have lots of volunteer opportunities at both of our libraries. Also see additional Volunteer FAQ below.

More information on how to volunteer.

3. How do I book a meeting room at the library?

Room reservations are processed through City Hall.

Meeting rooms reservations.

4. How do I register for an event or program?

To register for a kids program call 503-350-3600.
To register for a teen program call 503-350-4001.
To register for an adult program call 503-350-2577.
To register for an event being held at Murray Scholls call 503-644-2197, option 6.
Not all events require registration.

5. How much does it cost to attend a library event or program?

All library programs and events are free of charge. Occasionally an outside group using the library's meeting rooms charge for programs.

6. Does your library have parking?

Yes, there is parking on both the east and west sides of the Beaverton Main Library.
Please allow yourself ample time to find parking when coming to the library for large events and on days when the Beaverton Farmers Market is open.

There are a few parking spaces for the Murray Scholls Branch in front of the library near Walgeens. The majority of the parking is available behind the building near Kaiser and 24 Hour Fitness.

7. Do you have any job openings?

Visit the City of Beaverton's Job Opportunities page for employment information.

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1. ¿Qué necesita traer?

Una cubierta facial, su tarjeta de la biblioteca, y su PIN o una credencial con foto para sacar materiales prestados y talvez una bolsa para todos los materiales que saque prestados.

2. ¿Puedo recoger mis materiales en espera?

Sí, pero es un poco diferente. En el mostrador de reservas, pedirá sus artículos y el personal los recogerá por usted. Luego, los sacar prestados utilizando las máquinas de autoservicio.

3. Estoy recogiendo reservas para un amigo / familiar, ¿está bien?

Sí, siempre que traiga uno de los siguientes: El número de tarjeta de biblioteca y PIN de la persona, la tarjeta de la biblioteca física de la persona o la identificación con foto de la persona.

4. ¿Puedo navegar?

¡Si! Le pedimos a la gente que limite su tiempo de visita a 30 minutos o menos, pero ciertamente puede buscar y sacar prestados los materiales en ese tiempo.

5. ¿Puedo usar el Wifi de la biblioteca?

No dude en conectarse al Wifi de la biblioteca mientras navega. Sin embargo, no puede sentarse y usar el Wifi para trabajar / ver videos, etc. Para hacerlo, consulte a la sala de Computación.

6. ¿Qué precauciones se están tomando para mitigar el riesgo durante la visita a la biblioteca?

• Por favor, mantenga una distancia de 6 pies entre usted y los que están fuera de su hogar mientras visita la biblioteca. Hemos instalado calcomanías de distanciamiento para recordarle a la gente la distancia de 6 pies.
• Use una cubierta facial, el personal también usará una cubierta facial. Tenemos cubiertas faciales gratuitas para niños y adultos que lo deseen.
• Estamos limitando la capacidad a 25 personas (sin contar el personal) en el edificio a la vez y limitando las visitas a 30 minutos o menos.
• Los artículos que se devuelven se ponen en cuarentena durante 24 horas antes de registrarse y volver a guardarlos.

7. ¿Puedo llevar a mis hijos a navegar?

Sí, los niños son bienvenidos, como siempre, necesitan quedarse con sus adultos mientras están en la biblioteca. Los niños mayores de 5 años necesitan cubrirse la cara. Le pedimos que mantenga una distancia de 6 pies de las personas fuera de su hogar y que limite las visitas a 30 minutos o menos.

8. ¿Qué es "la hora para adultos mayores"?

"La hora para adultos mayores" es lo que llamamos la hora de 9 a 10 am los días miércoles, una hora reservada para los adultos mayores y otros usuarios de la biblioteca quienes se auto-identifican como vulnerables y pueden beneficiarse por usar los servicios durante un horario de menos concurencia. Incluso en esta hora es requisito usar una mascarilla y mantener la distancia social de 6’ de los otros usuarios fuera de los miembros familiares.  

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1. What time commitment is expected of me as a volunteer?

Most of our volunteer positions require a commitment of a two hour shift, once a week, for a minimum of three months.

2. What if I only want to volunteer for a couple of weeks?

Most of our positions require a regular, ongoing commitment. Our minimum required commitment is three months from your start date. If you are looking for short-term volunteer opportunities, other organizations may be able to help:
• Volunteer Match
• Hands on Greater Portland

3. Do I have to have a set schedule?

Yes! We need to know when to expect volunteer help and be ready for you--so a regular schedule is very important.

4. How old do I need to be before I can volunteer?

Applicants who are 14 years of age and up will be considered for volunteer positions. We do allow 12-13 year old community members to apply for our Summer Reading Program Volunteer positions.

5. Does the Library accept Court Ordered Community Service Volunteers?

Unfortunately, the Library is unable to accept court ordered volunteers. The volunteer program at the Library is looking for people who want to make a minimum commitment of three months and volunteer two or more hours per week. Most court mandated volunteering does not fit into this structure. However, the City of Beaverton Public Works team has a program for court ordered community service. For information about their Community Service program, call 503-526-2220.

6. I need to complete Service Learning and/or Community Service for my school. Can I volunteer at the library to complete those hours?

Yes! Beaverton City Library offers opportunities for students needing to fulfill school community service and/or service learning hours. Students must be willing to meet the following requirements before joining the volunteer program:
• Volunteer once a week for two consecutive hours
• Volunteer for a minimum of three months
• Coordinate completion of required paperwork between school and Library

7. Can my group do a project with the library?

Maybe. The library occasionally has opportunities for community groups. Please contact the Volunteer Program for details.

8. How do I get training?

On your first day, you will receive training from your supervisor. Some positions require additional training which will ideally coincide with your regular weekly shift.

9. Once I become a volunteer, may I use the Library as a reference?

All volunteers who have volunteered for 20+ hours may use the Library as a reference.

10. I’m interested in volunteer evenings or weekends. Is that needed?

Yes! We have volunteers here seven days a week.

11. I need to complete a practicum for my community college, college or graduate program. Does the library offer these opportunities?

Yes! We have several unpaid internship needs each spring and summer and may be able to accommodate students other times of the year. For more information, please visit Internships and Practicums.

12. How do I get started?

To apply to be a library volunteer, complete a Volunteer Application.

13. Other questions?

Contact us at avanepps@BeavertonOregon.gov or 503-526-3703